Administrative Manager

Location: Remote
Job Type: Part-Time

About Us

Swimming Fishies Swim School is a premier swim instruction provider dedicated to teaching children lifesaving swimming skills in a fun, safe, and engaging environment. Based in Argyle, TX, we offer private lessons, baby swim classes, and stroke development programs designed to build confidence and water safety skills. We’re looking for an organized and motivated individual to join our team as an Administrative Manager to help support our growing business.

Position Summary

The Administrative Manager will oversee and coordinate day-to-day administrative operations, ensuring the smooth functioning of the swim school. This role combines responsibilities in bookkeeping, customer service, and human resources, making it integral to the success of our organization.

Key Responsibilities

Bookkeeping:

- Maintain accurate financial records and manage accounts payable/receivable using QuickBooks.

- Prepare and reconcile monthly financial statements.

- Monitor and manage budgets, including forecasting and expense tracking.

- Handle payroll processing and reporting using QuickBooks, in compliance with local and federal regulations.

- Ensure timely submission of financial documents for tax preparation.

Customer Service:

- Act as the customer service team, delivering exceptional service.

- Handle escalated client inquiries and resolve complaints professionally and efficiently.

- Oversee client communication channels, including phone, email, and in-person interactions.

- Ensure customer profiles are accurately maintained in the CRM system.

- Provide feedback and suggestions to improve client satisfaction and retention.

Human Resources:

- Administer employee onboarding, training, and offboarding processes.

- Manage employee schedules using 7Shifts to ensure appropriate staffing levels.

- Maintain compliance with labor laws and company policies.

- Oversee employee records, including performance reviews and attendance tracking.

- Address employee concerns and foster a positive workplace culture.

Qualifications

- Proven experience in an administrative or managerial role, preferably in a service-based business.

- Strong bookkeeping skills with experience using accounting software (e.g., QuickBooks).

- Exceptional customer service and interpersonal skills.

- Knowledge of human resources best practices and applicable labor laws.

- Proficient in Google Workspace and CRM platforms.

- Outstanding organizational skills with the ability to multitask and prioritize effectively.

- High attention to detail and problem-solving abilities.

Preferred Qualifications

- Experience in the swim school, education, or recreational industry.

- Familiarity with scheduling and management software, such as iClassPro.

- Certification or training in HR or bookkeeping.

Benefits

- $23+ per hour

- Remote work only with flexible schedule

- Opportunity for professional development and career growth.

- Supportive and family-friendly work environment.

How to Apply

Interested candidates are encouraged to submit their resume and a brief cover letter outlining their qualifications and interest in the Administrative Manager position at Swimming Fishies Swim School. Please email your application to preston@swimmingfishies.net.

Join us in making a difference in the lives of children and families in our community!

Compensation: $23.00 per hour

Members of the United States Swim School Association provide swim instruction in their communities that builds confidence and develops safety skills in a student-centered environment. You have the opportunity to develop a rewarding career while helping people learn a lifelong and life saving skill. If you are someone who loves kids and making a difference, look no further! Start your career in the learn to swim industry today by joining the staff at one of our member schools.

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

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